See what people had to say about our home
“I am a the paramedic that attended one of your patients on 14th May, Wednesday night/ Thursday morning who had fallen while trying to get to the toilet. I would like to thank the staff who were very helpful in cheering up my shift.
As they will tell you it can be difficult working in the ambulance service and can make a night shift hard depending on who you are working with and who you have to help. The three young ladies who were working were extremely pleasant and helpful while I was checking the patient out and also continued to brighten up my morning hour while I completed the paper work.
They are all fantastic members of staff which is rare to find these days, I just wished I was able to work with people like this on a daily basis. Thank you once again for cheering up my shift.”
Cole Martin Adams – Hastings Ambulance
“I felt I had to write to let you know how pleased I am with the care and attention that my mother is receiving at Ash Grove your care home in Bexhill East Sussex.
Ash Grove has a very good team of staff and with the manager, Nina and her deputy Tania I feel you have a home that is something you should be very proud of.
Having lost my father in February and then finding my mother needing more help, re her illness, we have found since moving her to Ash Grove my family have noticed how well my mother has settled and also that she is much calmer/happier.
Ash Grove is somewhere that I will be highly recommending.”
“I would like to say a big thank you for the wonderful care Mum received while she was at Ash Grove. From the day she first arrived in your care to the day she died the extraordinary commitment of all your staff, to not just Mum, but all those in your care is beyond words to explain. The care, support, and love shown to all your patients and their relatives will never be forgotten by us as a family.
Without exception you could not have done more for Mum in her final few days to keep her comfortable for which Vicky, the boys and myself are really grateful to you all. It really is a credit to you and staff that you have gathered together such a talented and brilliant team of whom you must be very proud. I would have no hesitation at all in recommending Ash Grove to any of my family, friends or customers and wish you continued success in the future.”
“I just wanted to write to you and let you know how caring and attentive all your staff were in my darkest hours following the passing of my mother Pat Barnard. From the manager right through to the cook everyone was so helpful, caring and understanding and showed genuine interest in my mother from the moment she arrived at Ash Grove.
The level of expertise and the easy way they all dealt with her allowing her to respond to them in a positive and warm way, helped to overcome any doubts that I had and any fears that my mother obviously experienced in her difficult final years and moments.
Please can I ask you to ensure each and every one of them is aware of this and that they are all given credit for ensuring my mother’s final days were peaceful and also pain free.
Please also ensure that you pass on to them my heartfelt thanks for everything they did and how they responded on each and every occasion”